FAQ_category: (HIDDEN) Industry FAQs

Not directly. Your insurance protects your business, not the traveler’s plans. 

• Professional liability may cover you if a client claims you gave incorrect advice or booked a trip that didn’t meet expectations. 

• Trip cancellation claims typically fall under travel insurance purchased by the client, not the agent. 

What you can protect is your role in the transaction—making sure your advice, systems, and bookings are legally backed. 

On average, Gilders pay between $500-$1200 a year for protection.   

Cost can vary depending on your: 

• Location 

• Size 

• Value of Equipment and Tools 

Gild will work with you to find the right tailored coverage that fits your budget and your needs. 

Yes! This is arguably the most important policy for travel agents. 

• E&O coverage protects you from claims of negligence, failure to deliver services, or errors in bookings. 

• It also covers legal defense costs, even if the claim is groundless. 

In a business built on details and deadlines, one misstep could lead to serious consequences—this policy keeps those risks from derailing your business. 

Travel agents face financial, legal, and reputational risks—and insurance helps mitigate them. Core policies include: 

• Professional Liability (E & O) – Protects against claims if a client alleges financial loss from a booking error, missed reservation, or bad advice. 

• General Liability – Covers third-party bodily injury or property damage, such as if a client trips during an in-office consultation. 

• Cyber Liability Insurance – Vital if you collect sensitive customer data like passports, credit card info, or itineraries. 

• Business Owner’s Policy (BOP) – Bundles liability, property, and business interruption coverage if you have a physical office. 

• Workers’ Compensation – Required if you employ staff. 

As a trusted advisor in a high-stakes industry, your insurance plan should be as detailed as your travel itineraries. 

Yes! Cyber Liability Insurance is designed to respond to: 

• Lost or stolen client records 

• Breaches involving encrypted emails or telehealth platforms 

• Fines or penalties for HIPAA violations 

• Identity protection services and client notification costs 

In today’s digital care environment, data protection is just as important as emotional support.